Ryan E. Palmer (814)323-5826 111 Tamarack CT Ladson , SC , 29456 Ryanedpalmer@gmail.com

 

Qualifications Summary

I am a dedicated, and motivated, detail oriented telecom specialist with five years plus of experience in the industry.  I am seeking employment with a dynamic and innovative telecom company.

Education

September 2007 | A.S. Information Technology- Minor: Computer Networking

·         G.P.A. 3.5

·         Comp TIA CIW Certification

·         A+ Hardware & Software Certification

Experience

August 2011 - Present | OSP Technician / Field Technician

Earthlink Business |

·         Generator maintenance and operation.

·         ATS Switch maintenance and operation

·         Power plant maintenance and operation. (Including Battery strings and rectifiers)

·         Maintaining 100 miles of coastal fiber route and all equipment on the fiber route.

·         DWDM circuit maintenance, turn up, and PM’s.

·         Maintain POTS,DSLx,DS1, DS3, OC-3, OC-12, OC-48, OC-192, 1G, 2.5G and 10G equipment with minimal assistance

·         Basic familiarity with switching systems like the Nortel DMS 500,GTD-5 , Lucent 5E / LCS and Metaswitch

·         Fundamental knowledge of PBX/key systems and supporting applications (NEC SV8100,8300 certified).

·         Correctly make BNC cross-connect cables, and terminations for DSX3 panels and complete 4 or 5 wire DSX1 cross connects per MetaSolv database circuit designs

·         Understand the operation of fiber distribution panels, fiber jumpers and light meters

·         Maintain various types of equipment including but not limited to: Access Node, Litespan, Turin, Huawei, Infinera, DMXs, Nortel, AMFs, DDM2000, MUXs, DACS and power equipment.

·         Perform turn up, testing and repair of DS-0 through 10G circuits.

·         Proficient with the use of Remedy databases. Support other departments by providing corrective actions to Trouble Tickets; assist the Network Operations Centers as required

·         At customer premises locations identify demarc, pretest and install IAD, complete cable terminations, punch down wiring and loop testing. Assist remote centers with hosted IP-PBX/managed services test and turn up to customer prem

·         Proficient in the operation of all field test sets

·         Monitor and take corrective actions for site environmental equipment including HVAC and fire protection systems

·         Complete monthly, quarterly and annual site PMs as required

·         Protect confidential information, observe and participate in vehicle and office safety programs

·         Keep office clean and secure at all times. Operate within and support all Earthlink Company policies and procedures including dress code and vehicle operating policy

·         Responsible and accountable for maintaining all company equipment to be operational at all times

·         Adhere to scheduled order completion and maintenance time frames
 

October 2007-August 2011 |Area Supervisor/COEI

Hembury Communications |

·         Project management of Erie PA area

·         Experience working  with iron work, and  equipment rack installation.

·         DC power proficiency

·         Wire wrapping/color code understanding.

·         Blueprint/schematic reading and method of procedures.

·         Installation of all telecommunication equipment for Verizon

·         Experience working with Sonet systems, routers, ATM switches, pair gain systems and digital loop carrier systems

·         Create standard electronic operating procedures on all equipment installations along with completing all end of job paperwork.

·         Quality control inspections

·         Training and supervision of other employees

·         Termination of all types of cabling, power and transmission. RJ11,RJ45,DS1,DS3, AMP etc…

Summary of Skills

·         Five + years of telecommunications experience

·         NEC SV8100/8300 Certified

·         Highly proficient in installation, testing, repair and integration

·         Knowledgeable with voice, data and wireless technologies

·         Excellent written and verbal skills

·         Critical thinking skills and ability to multi task effectively.

·         Customer service oriented.

 

 

Ryan E. Palmer

 

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